1. Unique business model
We employ an innovative Response-Based Security™ model to understand our customers and implement design and build, monitor and respond, and formulate preventive solutions that allow them to manage various incident types that have an impact on their business. Our services do not only help customers meet short-term needs, but have the ability to strengthen their business operations to provide a firm foundation for the long-term protection of their intellectual property and business value. While we focus on providing premium services to our clients, we keep our price competitive, leveraging our strengths in computer forensics, digital investigation and IT asset management. We have three key differentiating factors, namely customised knowledge and solutions, results-oriented approach and superior integrated skill sets. top

2. Experienced management team and dedicated staff
Our founders have a combined experience of more than 40 years in providing services in computer forensics, digital investigation and IT asset management, and are supported by a team of dedicated professional service personnel with many years of working experience in their relevant fields. We have evolved a closely-knitted culture where knowledge and expertise are shared among our staff, enabling all to grow in their personal competence and offer better quality work and service to our clients. top

3. Skilled expertise
Our team of highly skilled personnel have a wealth of knowledge, technical expertise and experience in the areas of technology audit and review, management consultancy and electronic, conventional and field investigation, enabling us to deliver creative, innovative and quality solutions in every country where we operate. While some of our competitors may offer a wider range of services to cater to every diverse need of the client, we believe that our focus on our niche offerings enables us to do a better job in what we are best at, providing our clients greater depth through specialisation. top

4. Team effort
Our experts do not work single-handedly on projects. We offer our clients team-based solutions, with each team assembled as an integrated force based on the best match of the team-members’ expertise and experience to the nature of the project and needs of the client. In so doing, we are able to provide superior quality in our work, and ensure that our solutions are objectively recommended and implemented. Our strategy of forming expert teams to work with clients has been met with rewarding results, both internally in the strengthening of our cooperative culture and externally in gaining recognition from clients. top

5. Quality control and expertise in project management
Our strong internal control systems have enabled us to deliver high standards in quality service and other deliverables to our clients. Our team-based structure further ensures that there is no slack in project management. Our maintenance of high quality control standards are also driven by the passion and commitment of the founders of our business, who are very much involved in overseeing many of the projects. At the conclusion of each project milestone, our Quality Assurance Team checks on the precision and potential flaws in the production of the output and ensure that the output is in accordance with internationally accepted electronic evidence processing standards and other relevant benchmarks, before they are sent to the customer. top

6. Customised and holistic solutions
Every client is different. We pride ourselves in understanding each client’s requirements and having the ability to customise solutions that best suit their needs. We do not simply convince clients to adopt our standard solutions. We work with them on the best approach, customised to fit their operating environment, so that their business objectives can be met. We also constantly seek to improve ourselves, by developing proprietary products and securing relevant distributorships in our specialised field, so that we can present holistic solutions to our clients. top

7. A trusted brand and a trusted partner
We deal with our clients and partners with honesty and integrity. We honour our commitments and deliver services that meet their expectations. We are proud to be recognised by many clients as a trusted brand and a trusted partner. top

8. One of the major players of the industry in Asia
We have been widely recognised as one of the Asian leaders in our industry, with a thorough understanding of the business environment and challenges in the region. Our expansion in the region further strengthens our ability to work with clients and partners in Asia, and deepens our stronghold in the growing industry. top

9. A successful service model
We have a service model that has been successfully tried and tested by firms in the US and Europe. top